Contact Us
We value our customers and visitors, and we are here to help you with any questions, feedback, or support you may need. Whether you want to know more about our products, need assistance with an order, or have suggestions for improvement, our team is always ready to listen.
How to Reach Us
Email Support
For general inquiries, product information, or order-related questions, please write to us at:
support@roccats.com
Business Inquiries
If you would like to collaborate, partner, or discuss wholesale opportunities, please contact:
business@roccats.com
Customer Service Hours
Our support team is available:
- Monday to Friday: 9:00 AM – 6:00 PM (local time)
- Saturday: 10:00 AM – 4:00 PM
- Closed on Sundays and public holidays
Quick Help
Before reaching out, you may want to check our FAQ section where we answer common questions about orders, shipping, returns, and product features. This can save you time and provide instant solutions.
Our Promise
We aim to respond to all emails within 24 to 48 hours. Your satisfaction is our priority, and we work hard to provide timely and helpful support.
Roccats.com – Here to support your journey